Automotive Call Center Representative - Porsche Natick

Asbury Automotive
Any Location, MA
Category Customer Service
Job Description
Asbury Automotive Group is looking for a BDC Service Agent to provide exceptional guest experiences and make a positive impact on their business and in the lives of their team members and customers. The successful candidate will have a passion for developing relationships, providing excellent customer service, and being an innovator in the automotive industry.

Requirements

  • Ability to receive a high amount of inbound calls
  • Partner with the service department to schedule vehicle service appointments
  • Excellent customer service skills and motivation to be successful
  • High volume incoming and outgoing calls, ranging from 50+ calls per day
  • Advanced computer & phone skills
  • Minimum typing 35-40 words per minute at minimum

Benefits

  • Paid holidays & paid time off
  • Paid training
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance
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