Role OverviewWe are seeking a dependable Customer Service Advisor with strong communication and customer service skills to support customers through their entire visit.
What You Will Do
The Customer Service Advisor will greet customers, review service needs, explain promotions and available services, provide unbiased recommendations, and perform basic automotive maintenance as a trained Lube Technician.
Why It Might Be a Fit
Ideal candidates will have proven face-to-face customer service or sales experience, excellent customer service and communication skills, and a positive and energetic attitude.
Requirements
- Valid U.S. driver's license and authorization to work in the U.S. (no sponsorship)
- Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
- Comfortable working in enclosed or semi-outdoor environments
- Proven face-to-face customer service or sales experience
Benefits
- Employer/employee-funded medical, vision, and dental plans
- Prescription coverage
- Telemedicine
- Employer-funded basic life & AD&D
- Bonus structure for JLU training completion
- Employee discounts on parts and services
- Optional life, accident, disability, and critical illness plans
- FSA and Dependent Care FSA
- Employee assistance programs, will preparation, travel assistance
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