Role OverviewContribute to the growth of the organization through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. First point of contact for customers on the phone and in the store, responsible for scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service.
What You Will Do
Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair.
Why It Might Be a Fit
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
Requirements
- High school diploma or equivalent required
- Valid Driver's License
- One year of related experience in the automotive service environment
- One year of sales experience preferred
- Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts
- Strong verbal communication skills
- Strong customer service skills
- Ability to work Days, Nights, Weekends, Holidays
Benefits
- Medical, dental, and vision benefits
- Life insurance
- Short Term Disability
- Supplemental benefits
- 401(k) with company match
- PTO and holiday pay
- On-demand pay partner (DailyPay)
- Reduced benefits available for part-time team members
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