Automotive Customer Service Advisor

Jiffy Lube
Phoenix, AZ
Category Customer Service
Job Description
Role Overview

Join our high-energy team as an Automotive Customer Service Advisor. We're seeking dependable, growth-minded individuals who can build trust, guide customers confidently, and deliver an exceptional experience from start to finish. No automotive experience needed - we train!

What You Will Do

As a Customer Service Advisor, you'll guide customers through their entire visit, perform basic maintenance services as a trained Lube Technician, and review completed services with customers to ensure satisfaction.

Why It Might Be a Fit

This role combines customer service, sales, communication, and hands-on automotive work, creating strong career pathways in both customer care and automotive services. We offer a fast-paced, team-oriented environment with opportunities for growth and development.

Requirements

  • Valid U.S. driver's license (preferred)
  • Authorization to work in the U.S. (no sponsorship available)
  • Ability to stand for long periods; lift 50+ lbs.; bend, crawl, reach, and climb stairs
  • Comfortable working in enclosed or semi-outdoor environments
  • Proven face-to-face customer service or sales experience

Benefits

  • Employer/employee-funded medical, vision, dental, prescription coverage, and telemedicine
  • Employer-funded basic life & AD&D
  • Bonus program for completing JLU training
  • Employee discounts on parts and services
  • Life, accident, disability, and critical illness plans
  • Flexible Spending Account (FSA) & Dependent Care FSA
  • Employee Assistance Program
  • Will preparation & travel assistance
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