Role OverviewJoin our high-energy team as an Automotive Customer Service Advisor. We're seeking dependable, growth-minded individuals who can build trust, guide customers confidently, and deliver an exceptional experience from start to finish. No automotive experience needed - we train!
What You Will Do
As a Customer Service Advisor, you'll guide customers through their entire visit, perform basic maintenance services as a trained Lube Technician, and review completed services with customers to ensure satisfaction.
Why It Might Be a Fit
This role combines customer service, sales, communication, and hands-on automotive work, creating strong career pathways in both customer care and automotive services. We offer a fast-paced, team-oriented environment with opportunities for growth and development.
Requirements
- Valid U.S. driver's license (preferred)
- Authorization to work in the U.S. (no sponsorship available)
- Ability to stand for long periods; lift 50+ lbs.; bend, crawl, reach, and climb stairs
- Comfortable working in enclosed or semi-outdoor environments
- Proven face-to-face customer service or sales experience
Benefits
- Employer/employee-funded medical, vision, dental, prescription coverage, and telemedicine
- Employer-funded basic life & AD&D
- Bonus program for completing JLU training
- Employee discounts on parts and services
- Life, accident, disability, and critical illness plans
- Flexible Spending Account (FSA) & Dependent Care FSA
- Employee Assistance Program
- Will preparation & travel assistance
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