Role OverviewJoin our high-energy team as an Automotive Customer Service Advisor. No automotive experience needed - we train! You'll guide customers through their entire visit, perform basic maintenance services, and deliver an exceptional experience from start to finish.
What You Will Do
Greet customers, review their service needs, and escort them safely from their vehicles. Clearly explain available services, promotions, and recommendations. Perform basic preventive maintenance (oil changes, inspections, fluid top-offs, wipers, basic component replacements).
Why It Might Be a Fit
You'll need excellent communication and customer service skills, strong listening and reasoning abilities, confidence in overcoming objections, a positive, energetic attitude, and a willingness to learn and grow.
Requirements
- Valid U.S. driver's license (preferred)
- Authorization to work in the U.S. (no sponsorship available)
- Ability to stand for long periods; lift 50+ lbs.; bend, crawl, reach, and climb stairs
- Comfortable working in enclosed or semi-outdoor environments
- Proven face-to-face customer service or sales experience
Benefits
- Employer/employee-funded medical, vision, dental, prescription coverage, and telemedicine
- Employer-funded basic life & AD&D
- Bonus program for completing JLU training
- Employee discounts on parts and services
- Life, accident, disability, and critical illness plans
- Flexible Spending Account (FSA) & Dependent Care FSA
- Employee Assistance Program
- Will preparation & travel assistance
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