Automotive Customer Service Advisor

Jiffy Lube
Any Location, TX
Category Customer Service
Job Description
Role Overview

PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position!

What You Will Do

The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!

Why It Might Be a Fit

Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments.

Requirements

  • Proven face-to-face customer service or sales experience.
  • Ability to perform the responsibilities of the job.
  • Able to stand for an extended period.
  • Ability to bend, stoop, reach, crawl, and climb stairs.
  • Ability to lift over 50 pounds.
  • Comfortable working in an enclosed and/or semi-outdoor environment.
  • Authorized to work in the US without sponsorship.

Benefits

  • Opportunity to increase your payrate within your first 60 days of employment!
  • Paid training plus bonus incentives for completing training.
  • Cross-training across multiple roles, increasing your earning potential.
  • Career paths that offer limitless growth opportunities (in Automotive and Management)!
  • Safety focused work environment to always keep you and our customers safe!
  • Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials!
  • Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family!
  • Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine
  • Employer Funded Basic Life & Accidental Death Dismemberment
  • Bonus structure for JLU Module completions within set timeframes.
  • Employee discount on parts and services
  • Dental Plan and/or Vision Plan
  • Life & Accidental Death Dismemberment and/or Accident
  • Short-Term and Long-Term Disability
  • Critical Illness and/or Cancer and/or Hospital Indemnity
  • Flexible Spending Account (FSA) and/or Dependent Care FSA
  • Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
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