Automotive Service Advisor - Lexus of Ann Arbor

Germain Automotive Partnership
Ann Arbor, MI
Category Customer Service
Job Description
Role Overview

The Service Advisor will greet customers with energy and professionalism, drive revenue by recommending services, and build trust through clear communication.

What You Will Do

The Service Advisor will greet customers, drive revenue, build trust, provide accurate estimates, and deliver an outstanding experience.

Why It Might Be a Fit

The Service Advisor will work in a supportive, high-volume store with opportunities to build a strong customer base and grow income, with a competitive base + commission pay structure.

Requirements

  • 2+ years of experience as a Service Advisor or in an automotive dealership role w/ a luxury brand
  • Proven ability to sell services and build customer trust
  • Strong understanding of vehicle maintenance and repair recommendations
  • Excellent communication and closing skills
  • Ability to thrive in a performance-driven environment
  • ASE certification is a plus
  • Bilingual is a plus
  • Professional appearance and strong work ethic
  • Valid driver’s license required

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) with company support
  • Weekly Pay
  • Paid Time Off (after 90 days)
  • Parental Leave
  • Life Insurance
  • Short- & Long-Term Disability
  • Employee Discounts
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