Automotive Service Advisor - Volkswagen

Ciocca Automotive
State College, PA
Category Customer Service
Job Description
Role Overview

We are seeking a highly motivated automotive service advisor to join our team. As a service advisor, you will oversee service orders, provide concierge support to customers, and assist in diagnosing vehicle problems. You will have a positive impact on our customers and community while achieving your financial and career goals.

What You Will Do

Your day-to-day responsibilities will include overseeing service orders, providing concierge support, ensuring daily inventory of technicians' time is sold to service customers, distributing work between technicians, answering technical questions, and assisting in diagnosing vehicle problems.

Why It Might Be a Fit

If you are a career-minded individual with a strong record of service and sales success, and a valid driver's license with a clean driving record, this could be a great fit for you.

Requirements

  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Valid driver's license and clean driving record

Benefits

  • Commission based pay: $40,000 - $80,000 potential annually
  • Full Time to include some Saturdays
  • PTO and holidays
  • 401(K) retirement plan with company matching
  • The top insurance program in the industry including medical, dental, prescription and vision
  • Employee discounts: purchases, repair, service, wash
  • Advancement within the Ciocca Automotive Family
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