Automotive Service Advisor Apprentice

Sheehy Auto Stores
Alexandria, VA
Category Customer Service
Job Description
Role Overview

Sheehy Auto Stores is seeking a Service Advisor Apprentice to join their team. The role involves greeting customers, articulating repair needs to techs, and providing accurate estimates of repair/maintenance costs.

What You Will Do

Responsibilities include greeting service department customers, listening to each customer, presenting recommended services, providing accurate estimates, adhering to dealership policy, and selling extended warranties.

Why It Might Be a Fit

The ideal candidate will have strong customer communication skills, organizational skills, and the ability to manage in a fast-paced work environment.

Requirements

  • Previous experience as a Service Advisor is preferred
  • Reynolds & Reynolds or similar DMS proficiency preferred
  • Must have strong customer communication skills both in-person and on the phone
  • Strong organizational skills
  • Must be able to manage in a fast-paced work environment with limited supervision
  • Comply with all federal, state, and local laws and company policies regarding the safeguarding of all customer, company, and manufacturer information, as well as customers' vehicles and property
  • Authorized to work in the USA
  • Ability to pass a pre-employment background check, Motor Vehicle Record Check, and drug screening
  • Must have a valid driver's license

Benefits

  • Health, Vision, and Dental Insurance
  • Paid Maternity & Paternity after one year of employment
  • Paid Training
  • Career Advancement
  • 401(K) and profit sharing
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