Automotive Service Advisor

Boston Bruins
Any Location, MD
Category Customer Service
Job Description
Role Overview

Advise and consult customers on vehicle service needs, create repair orders, and communicate with the service department. Work in a fun and friendly environment with excellent training and development opportunities.

What You Will Do

Meet and greet customers, determine the nature of customer problems, create repair orders, obtain customer approval, review completed repairs, and collect payment.

Why It Might Be a Fit

Ideal for individuals with 2+ years of retail experience, preferably in auto/truck tire, lubrication, and maintenance. Experience as a Service Advisor, vehicle mechanic, or lubrication technician is preferred.

Requirements

  • High School graduate or comparable vocational training
  • Knowledge of computerized sales and marketing software
  • Knowledge of auto/truck tire, lubrication, and maintenance issues
  • Experience using Mitchell Repair, Activant, All-Data, and vehicle service manuals

Benefits

  • Excellent Training and Development
  • Competitive Compensation
  • Friendly Work Environment
  • Top Tier Benefits
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