Automotive Service Advisor

Frank Leta
Springfield, MO
Category Customer Service
Job Description
Role Overview

As a Service Advisor, you will be the first point of contact with customers and will be responsible for providing prompt, courteous, and effective service. You will oversee the flow of the drive lane, take ownership of the customer's experience, and provide concierge support for owner inquiries.

What You Will Do

Your day-to-day responsibilities will include ensuring that customers receive prompt service, managing the daily inventory of technicians' time, and distributing work between technicians efficiently.

Why It Might Be a Fit

We are looking for a professional with an organized and friendly personality, demonstrated ability to manage others, and excellent communication skills. If you are a team player who enjoys helping others, this could be a great fit for you.

Requirements

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with customers
  • Professional, well-groomed personal appearance
  • Clean driving record

Benefits

  • Work/life balance
  • Positive and professional work environment
  • Extensive training and growth opportunities
  • Up to 4 weeks paid vacation and paid holidays
  • Paid maternity and paternity leave
  • Education reimbursement
  • Flexible health insurance with HSA company contribution
  • Paid life insurance, short and long term disability
  • 401K match
  • Medical/dental/vision benefits
  • Employee discounted vehicle purchase programs
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