Role OverviewSheehy Auto Stores is seeking Service Advisors to join our team. We need an expert in the art and science of customer service who can greet customers, schedule appointments, and act as a liaison between customers and service techs.
What You Will Do
Responsibilities include greeting customers promptly, listening to each customer, articulating repair needs to techs, presenting recommended services, providing accurate estimates, adhering to dealership policy, and maintaining customer satisfaction.
Why It Might Be a Fit
We offer a competitive salary based on experience and performance ($50K up to $200K), health insurance, paid maternity and paternity leave, paid training, career advancement, and a 401(K) and profit sharing plan.
Requirements
- Previous experience as a Service Advisor is preferred
- Reynolds & Reynolds or similar DMS proficiency preferred
- Must have strong customer communication skills
- Strong organizational skills
- Ability to manage in a fast-paced work environment
- Comply with all federal, state, and local laws and company policies
- Authorized to work in the USA
- Ability to pass a pre-employment background check, Motor Vehicle Record Check, and drug screening
- Must have a valid driver's license
Benefits
- Health, Vision, and Dental Insurance
- Paid Maternity & Paternity after one year of employment
- Paid Training
- Career Advancement
- 401(K) and profit sharing
- Compensation based on experience and performance ($50K up to $200K)
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