Automotive Service Advisor/Writer

The Faulkner Automotive Group
Harrisburg, PA
Category Customer Service
Job Description
Role Overview

Join the Faulkner Automotive Group as an Automotive Service Advisor, where you'll be the first point of contact for customers bringing their vehicle in for service. You'll greet customers, take them through the repair process, and provide a smooth, professional experience.

What You Will Do

Your day-to-day responsibilities will include a walk-around of the vehicle, gathering vehicle information, and listening to customers explain any issues. You'll use this information to better understand the problem and guide the customer through the repair process.

Why It Might Be a Fit

We're looking for enthusiastic, self-motivated individuals who can establish a career and grow with our organization. While automotive experience is a plus, it's not required. We provide training to all employees and offer continued growth opportunities for those with excellent talent, energy, and ambition.

Requirements

  • Valid driver's license
  • Vehicle repair or service experience preferred
  • Customer service experience preferred

Benefits

  • Top-tier medical, dental, and vision benefits
  • 401k with company match
  • Paid time off and paid holidays
  • Employee discounts
  • Employee referral bonuses
  • Annual reviews and merit increases
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