Role OverviewThe Service Advisor serves as the primary point of contact for all automotive service customers, owning the customer experience in the service lane and acting as the first point of contact for the customer as it relates to their vehicle.
What You Will Do
Answer service calls, set and confirm appointments, write repair orders, act as a liaison between the technician and customer, assist clients through the service process, and collaborate with team members.
Why It Might Be a Fit
The ideal candidate will have a strong record of positive customer satisfaction results, be organized and friendly, have excellent communication skills, and be able to work with little supervision.
Requirements
- previous experience
- strong record of positive customer satisfaction results
- organized and friendly personality
- fantastic communication skills with your customers
- professional personal appearance
- team oriented and self-motivated
- able to work with little supervision
- clean driving record
Benefits
- Competitive pay plan
- Medical, Vision, and Dental Insurance
- Company matched 401k
- Short Term and Long-Term Disability
- Life Insurance
- Paid vacations/Company holidays
- Employee Discounts
- Ongoing professional development
- Excellent opportunity for advancement
]]>