Automotive Service Manager

Farris Jeep Ram Chrysler Dodge
Jefferson City, TN
Category Operations
Job Description
Role Overview

The Automotive Service Manager will lead the service department, taking clear leadership direction and making it happen through daily action and consistent follow-up. This is a hands-on leadership role that requires strong communication, training, and accountability. The Service Manager will work closely with dealership leadership to execute department priorities and achieve performance goals.

What You Will Do

The Service Manager will take dealership leadership's vision and priorities and put them into action every day. They will lead the service department through direct involvement, consistent communication, and follow-up. The Service Manager will train and coach service advisors and technicians, hold team members accountable for performance, and manage workflow to keep technicians productive and customers informed.

Why It Might Be a Fit

The ideal candidate will have automotive dealership service management experience, a strong hands-on leadership style, and proven ability to turn direction into consistent execution. They will be comfortable managing technicians, advisors, workflow, and department performance, and will have strong communication and follow-through skills.

Requirements

  • Automotive dealership service management experience preferred
  • Strong hands-on leadership style
  • Proven ability to turn direction into consistent execution
  • Ability to train, coach, correct, and hold employees accountable
  • Strong understanding of dealership service operations
  • Valid driver's license and acceptable driving record

Benefits

  • Weekly paycheck with commission-based compensation plus performance bonuses
  • Strong earning opportunity tied to department performance
  • Clear direction and support from dealership leadership
  • Paid training and continued development
  • Long-term career opportunity with a family-owned automotive group
  • Opportunity to lead through direct action and measurable results
  • Health insurance
  • 401(k) with company match
  • Paid holidays
  • Paid vacation
  • Employee vehicle purchase program
  • Employee discounts
  • Opportunities for advancement
]]>