Role OverviewThe best Service Managers don't just oversee operations—they build winning teams, develop people, create exceptional customer experiences, and drive profitable growth.
What You Will Do
Daily Fixed Operations performance, Service advisors, technicians, dispatch, and support staff, Customer satisfaction and retention initiatives, Workflow, productivity, and operational efficiency, Training, coaching, and accountability.
Why It Might Be a Fit
High CSI and customer retention, Growing labor sales and gross profit, Improved technician productivity and advisor performance, Strong morale with low employee turnover, A department known for excellence.
Requirements
- An inspiring leader who coaches, mentors, and holds people accountable.
- A champion of customer experience and employee development.
- Driven by KPIs, efficiency, productivity, CSI, and profitability.
- Calm under pressure and passionate about continuous improvement.
- Committed to building a culture of trust, teamwork, and excellence.
Benefits
- Competitive compensation with performance incentives.
- Comprehensive benefits.
- Paid vacation and holidays.
- Leadership development and ongoing training.
- Modern facilities and career growth opportunities.
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