Role OverviewThe Service Manager will oversee the daily operations of the service department, ensuring efficient and effective management, high-quality standards, and exceptional customer service. The role requires strong leadership, team management skills, and a passion for the automotive industry.
What You Will Do
Key responsibilities include cultivating and mentoring a team, monitoring workflow, maintaining customer satisfaction, collaborating with other departments, and tracking key performance metrics.
Why It Might Be a Fit
The role offers opportunities for career advancement, professional growth, and ongoing training and development programs. The company is committed to growing its employees and promoting from within.
Requirements
- Ability to follow the Preston Automotive Group Core Values
- 5+ years of automotive service management experience
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- In-depth knowledge of automotive systems, diagnostics, and repair processes
- Proficiency in using automotive service software and tools
- Budgeting and financial management experience
- ASE certification or equivalent is a plus
- Strong problem-solving and decision-making skills
- Commitment to safety and compliance
- A passion for the automotive industry and customer satisfaction
- Valid driver’s license with an acceptable, safe driving record
- High school diploma or the equivalent
Benefits
- Aggressive compensation package
- Medical, dental, and vision insurance
- 401(K) retirement plan with company match
- Generous PTO program
- Employee discounts on vehicle purchases and services
- Ongoing training and development programs
- Opportunities for career advancement and professional growth
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