Role OverviewProvide onsite service and support for professional AV systems, including troubleshooting, preventive maintenance, and occasional live-event support.
What You Will Do
Troubleshoot AV hardware, software, signal, and connectivity issues, support video conferencing and collaboration platforms, and assist with AV installations, equipment replacements, and system upgrades.
Why It Might Be a Fit
We are looking for candidates with a solid AV foundation, strong troubleshooting skills, and the desire to continue learning and growing.
Requirements
- Hands-on experience in an AV service, support, installation, or operational environment
- Hands-on experience with video and projection systems.
- Knowledge of professional AV systems, components, cabling, and signal flow
- Experience with AV control technologies such as Crestron, Extron, AMX, Barco, Cisco, or similar
- Familiarity with DSP/audio technologies such as QSC, Biamp, Dante/Audinate, ClearOne, or similar
- Experience with video conferencing platforms such as Microsoft Teams, Zoom, Webex, Cisco, or Poly
- Understanding of networked AV and basic network architecture
- Strong troubleshooting and problem-solving skills
- Strong PC and/or Mac computer skills
- Excellent customer service and communication skills
- Ability to work independently in a client-facing environment
Benefits
- Medical, dental, and vision insurance
- 401(k)
- Life and disability benefits
- 3 weeks of paid time off
- 11 company-paid holidays
- Paid parental leave after one year of service
- Wellness programs
- Training and professional development
- Long-term career growth opportunities
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