Role OverviewThe Client Experience Representative is the welcoming face and voice of Jet Access, delivering personalized, white-glove service to every client who walks through our doors. This role sits at the intersection of hospitality, operations, and relationship-building, ensuring that each interaction reflects the premium standard our clients expect.
What You Will Do
Deliver proactive, personalized service to all general aviation clients, anticipating needs and preferences before they are expressed. Create memorable moments through genuine hospitality, warmth, and attention to detail that make clients feel valued and cared for.
Why It Might Be a Fit
The Client Experience Representative strengthens client loyalty and elevates the Jet Access brand by building lasting relationships with clients, learning their preferences, remembering important details, and consistently exceeding expectations.
Requirements
- High school diploma or GED equivalent
- Valid state driver's license
- Exceptional interpersonal, verbal, and written communication skills
- Strong attention to detail
- Proficient computer skills
- Team-oriented approach
- Professional appearance and demeanor
- Alignment with Jet Access core values
- Ability to pass a background check and pre-employment screening
Benefits
- Base pay range of $16.00 -- $20.00 per hour
- Overtime pay for all hours over 40
- FLSA Classification: Non-Exempt
- Generous benefits
- Competitive wages
- Paid vacation and holidays
- Excellent training programs
- Discounted flight training
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