Role OverviewCreate an outstanding customer experience through exceptional service, establish and maintain a safe and clean environment, and assist the department manager in reaching sales and profit goals.
What You Will Do
Promote trust and respect among associates, prepare bakery items, offer product samples, inform customers of bakery specials, and recommend bakery items.
Why It Might Be a Fit
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Requirements
- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome, important and appreciated
- Gain and maintain knowledge of products sold within the department
- Prepare bakery items per customer requests
- Offer product samples to help customers discover new items or products they inquire about
- Inform customers of bakery specials
- Provide customers with fresh products that they have ordered
- Recommend bakery items to customers
- Use all equipment in bakery according to company guidelines
- Prepare foods according to the food temperature logs and follow cooking instructions
- Measure, prepare and mix ingredients according to recipe
- Adequately prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude
- Understand the store’s layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
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