Bakery/Baker

Kroger Health
Any Location, WI
Category Customer Service
Job Description
Role Overview

Create an outstanding customer experience through exceptional service, assist the department manager in reaching sales and profit goals, and maintain a safe and clean environment.

What You Will Do

Promote trust and respect among associates, prepare bakery items, offer product samples, inform customers of bakery specials, and recommend bakery items.

Why It Might Be a Fit

Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety, and adhere to all food safety regulations and guidelines.

Requirements

  • Promote trust and respect among associates
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Prepare bakery items per customer requests using proper bakery equipment
  • Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines
  • Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
  • Adequately prepare, package, label and inventory ingredients in merchandise
  • Check product quality to ensure freshness
  • Display a positive attitude
  • Understand the store’s layout and be able to locate products when requested by customer
  • Stay current with present, future, seasonal and special ads
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
  • Adhere to all food safety regulations and guidelines
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
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