Role OverviewCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return.
What You Will Do
Prepare items per customer requests, offer product samples, inform customers of bakery and/or deli specials, and provide customers with fresh products.
Why It Might Be a Fit
Ability to work cooperatively in a high-paced environment, manage conflict, and act with honesty and integrity.
Requirements
- Prepare items per customer requests using proper bakery equipment
- Offer product samples to help customers discover new items
- Inform customers of bakery and/or deli specials
- Provide customers with fresh products that they have ordered
- Recommend deli or bakery items to customers
- Use all equipment in bakery according to company guidelines
- Prepare foods according to food temperature logs and follow cooking instructions
- Measure, prepare and mix ingredients according to recipe
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment
- Notify management of customer or employee accidents
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
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