Bakery/Deli Clerk

Create an outstanding customer experience through exceptional service, maintain a safe and clean environment, and assist the department manager in reaching sales and profit goals.

What You Will Do

Prepare items per customer requests, offer product samples, inform customers of bakery and/or deli specials, and recommend deli or bakery items.

Why It Might Be a Fit

The ideal candidate will be able to work cooperatively in a high-paced environment, manage conflict, and act with honesty and integrity.

Requirements

• Prepare items per customer requests using proper bakery equipment
• Offer product samples to help customers discover new items or products they inquire about
• Inform customers of bakery and/or deli specials
• Provide customers with fresh products that they have ordered and the correct portion size
• Recommend deli or bakery items to customers
• Use all equipment in bakery according to company guidelines
• Prepare foods according to the food temperature logs and follow cooking instructions
• Measure, prepare and mix ingredients according to recipe
• Adequately prepare, package, label and inventory ingredients in merchandise
• Check product quality to ensure freshness
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Understand the store's layout and be able to locate products when requested by customer
• Stay current with present, future, seasonal and special ads
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all food safety regulations and guidelines
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults