Bank Mortgage Specialist I

Forcht Bank
Williamsburg, KY
Category Customer Service
Job Description
As an 8-time winner of Best Places to Work (in Kentucky), we're looking for self-starters, customer service wizards, and small business enthusiasts to join our team as a Mortgage Specialist. We value diverse and unique thinking that could help us serve our customers better.

Requirements

  • Proficient in the use of Microsoft Office products, in particular Word and Excel; Bank information systems; and Internet research when appropriate.
  • Knowledgeable concerning FHA, VA, USDA and Conventional lending.
  • Ability to read and interpret industry information such as customer financial statements, credit reports and tax returns.
  • Ability to deal effectively and tactfully with customers.
  • Ability to work with a team and members of other departments.
  • Ability to work with little direct supervision in carrying out the tasks and responsibilities assigned.
  • Ability to communicate orally to others to convey information effectively.
  • Strong attention to detail.
  • Ability to operate standard business equipment: fax, copiers, printers, computers, etc.
  • Ability to handle sensitive documents or other confidential information.
  • Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar including the ability to comprehend written sentences and paragraphs in work related documents.
  • Ability to manage time and be efficient and effective in the completion of assignments.
  • Ability to remain focused and organized while managing high volume workload.
  • Ability to research and resolve problems and/or discrepancies in work; understanding when necessary to seek management assistance.

Benefits

  • Competitive salary/wage
  • Comprehensive benefits package to include: Health, Vision, & Dental Insurance
  • 401(k) Retirement Plan with up to 4% Company Match (fully vested from day 1)
  • Company Paid Life Insurance
  • Minimum of 15 days of Paid Time Off (PTO) after 60-day introductory period
  • Nine Paid Holidays, plus Birthday Leave and Community Service Leave
  • Charitable donation match
  • Employee celebrations
  • Professional recognition
  • And more!
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