Role OverviewThe Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
What You Will Do
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
Why It Might Be a Fit
The successful candidate will demonstrate communication skills, customer service skills, sales skills, adaptability, teamwork, flexibility, and the ability to handle multiple demands and shift priorities to ensure work is done efficiently.
Requirements
- Minimum Required Education and Experience: High School Diploma or GED
- 6 months customer service, cash handling
- Preferred Area of Experience: Sales, previous banking
Benefits
- Competitive, thoughtfully designed and quality benefits program
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