Bank Services Specialist

The Bank Services Specialist provides a variety of banking services, including tellering, opening deposit accounts, and providing service in all areas of retail operations. The incumbent must strive to live our core values by embracing a “can do attitude”, demonstrating our brand of customer service “on steroids”, and protecting our customers’ security and privacy.

What You Will Do

Provides exceptional customer service, processes customer transactions, issues new or replacement debit cards, places check orders, and maintains a working knowledge of all Bank products.

Why It Might Be a Fit

The ideal candidate will promote Connection Bank core values, project a positive image of the bank, and demonstrate exceptional oral, written, and interpersonal communication skills.

Requirements

• Promotes Connection Bank core values
• Projects a positive image of the bank to all internal and external customers
• Demonstrates the ability to hold confidential information and displays honesty and high ethical standards
• Strives for high customer satisfaction, is helpful, pleasant, approachable, and team-oriented
• Knowledgeable of bank operations, policies, procedures, products, and services
• Able to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, and/or standards
• Develops constructive and cooperative working relationships with others, and maintains them over time
• Exceptional oral, written, and interpersonal communication skills with the ability to apply common sense while performing work
• Excellent organizational and time management skills
• Proficient in computer operations with working knowledge of Microsoft products and the ability to learn bank specific programs
• Ability to work with minimal supervision while performing duties