Role OverviewThe Bank Teller CSR Part Time will provide customer service and interact with customers in person or by phone, determining their needs and resolving concerns. The role requires knowledge of retail banking operations, customer service, and cash handling. The successful candidate will establish and maintain credibility in the local community and follow bank policies and procedures.
What You Will Do
Responsibilities include customer service, cash handling, verifying incoming cash shipments, operating a check scanner and PC, and balancing customer accounts. The role also involves handling customer phone calls, processing night drop vault deposits, and assisting with dormant account and bank secrecy act monitoring.
Why It Might Be a Fit
To be successful in this role, you will need strong communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also need to be flexible and able to adapt to changing circumstances.
Requirements
- Knowledge of Retail Banking Operations
- Customer Service
- Cash Handling
- Attention to Communication
- Oral Communication
- Written Communication
- Interpersonal Awareness
- Persuasive Communication
- Customer Orientation
- Diagnostic Information Gathering
- Analytical Thinking
- Technical Expertise
- Initiative
- Conceptual Thinking
- Influencing Others
- Compassionate
- Establishing Focus
- Fostering Teamwork
- Managing Change
- Thoroughness
- Decisiveness
- Self Confidence
- Stress Management
- Personal Credibility
- Flexibility
Benefits
- Ongoing education of compliance regulatory requirements
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