Bank Teller

First Financial Bank
Terre Haute, IN
Category Customer Service
Job Description
Role Overview

The Bank Teller role involves building relationships with clients, delivering exceptional service, and ensuring accuracy in transactions. The position requires a strong customer service focus, ability to work in a fast-paced environment, and a solid understanding of compliance and fraud detection.

What You Will Do

As a Bank Teller, you will process transactions, handle client concerns, and provide personalized service. You will also be responsible for accurately processing cash and check transactions, identifying and preventing fraud, and collaborating with a supportive team.

Why It Might Be a Fit

This role is a great fit for an energetic and detail-oriented person who enjoys helping clients and working with multiple teams. The position offers opportunities for growth, development, and a strong foundation in retail banking.

Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience in a business setting
  • Minimum 1 year of cash-handling experience
  • Teller experience preferred (6+ months)
  • Strong customer service skills, including active listening and clear communication
  • Experience recommending and referring financial products
  • Ability to work in a fast-paced, time-sensitive environment with a positive attitude
  • Solid understanding of compliance and fraud detection
  • Basic math and accounting skills
  • Ability to accurately balance a cash drawer
  • Proficiency with computers, data entry, internet applications, and multi-line phone systems
  • Ability to commute to the primary work location and occasionally to other work locations within driving distance
  • Ability to work occasional weekends and extended hours
  • Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday
  • Ability to review information and details at close range (within a few feet)

Benefits

  • Competitive Pay & Benefits
  • Medical, dental, vision, and employer-paid life and disability insurance
  • 401(k) match
  • Employee Stock Ownership Program (ESOP)
  • Paid time off, including 11 Federal Reserve bank holidays
  • Tuition assistance
  • Professional development programs
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