Role OverviewAs a Banker at Woodforest National Bank, you will serve as a frontline ambassador, delivering the Woodforest Experience. You will focus on building and growing retail customer relationships through exceptional service, proactive marketing of products and services, and consistent execution of operational excellence.
What You Will Do
Key Responsibilities include delivering strong retail performance, taking personal responsibility for customer needs, and maintaining operational excellence through accurate transaction processing and adherence to policies and procedures.
Why It Might Be a Fit
This role is ideal for individuals who enjoy helping others, thrive in a retail sales environment, and are committed to living Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every customer and team interaction.
Requirements
- Minimum of 2 years of relevant retail sales and/or customer service experience
- Prior in-store retail banking experience preferred but not required
- Demonstrated willingness to accept coaching and feedback to improve performance
- Strong communication, organizational, and problem-solving skills
- Ability to work flexible or extended hours based on retail branch needs
Benefits
- 401(k) Company Match in ESOP
- Opportunities for Long-Term Growth
- Banking Products & Services providing convenience, financial savings, and enhanced support
- Competitive Base Pay and regular compensation reviews
- Paid Time Away
- Medical Coverage
- Short and Long-Term Disability & Life, AD&D Insurance
- Well-being Program (Employee Assistance Program)
- Resource Champions available to connect to comprehensive services
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