Banking Officer- Full-Time- Elizabethtown, KY

Requirements

• Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and mortgage loans.
• Open new member service accounts and resolve questions or problems related to member service issues while looking for cross-sell opportunities.
• Effectively follow all onboarding procedures with all new members.
• Stay informed on all credit union promotions of new products or services.
• Conduct member service interactions consistent with the standards detailed in our Managing Service Excellence program.
• Adhere to Bank Secrecy Act and security procedures of the credit union.
• Provide product knowledge to members and compare with the competition.
• Keep abreast of federal regulations and stay in compliance with all laws.
• Cooperate and work together as a team with coworkers, maintain a neat work area, and perform other duties as required by management.
• Practice confidentiality where appropriate in all employee, member and credit union affairs.
• Operate a cash drawer and balance it.
• Assist Member Service Representative/Teller when possible to offer members prompt service.