Banquet Beverage Supervisor-Silver Legacy

Caesars Entertainment
Reno, NV
Category Hospitality
Job Description
The Banquet Beverage Supervisor-Silver Legacy is responsible for ensuring the smooth operation of the beverage service staff, interacting with customers to exceed their expectations, and overseeing all phases of the outlet's operations.

Requirements

  • Uphold all standards set forth by the Company with regards to customer service, customer satisfaction, cleanliness, and safety
  • Enforce company alcohol and drug policies and procedures
  • Provide training to employees and conduct follow-up sessions
  • Schedule appropriately according to business levels
  • Perform end of shift functions such as payroll, ordering, scheduling, recaps, etc.
  • Issue performance evaluations, positive and corrective feedback, disciplinary action, etc.
  • Keep great employer/employee relationships and keep the lines of communication open
  • Interview, select and train new Beverage Team Members.
  • Adjust rates of pay and hours of work
  • Direct the work of Team Members, recognize accomplishments, perform evaluations and ensure productivity and efficiency of their work.
  • Follow and enforce company safety standards
  • Handle Beverage Team Member complaints, discipline as necessary, and provide for safety and security by monitoring or implementing legal compliance matters
  • Exemplify our core values, family style service, our mission and vision
  • Exemplify our DEI (diversity, equity, inclusion) culture
  • Perform other job-related duties as assigned
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