Barista-Cashier

Marmon Holdings, Inc.
Indianapolis, IN
Category Customer Service
Job Description
Role Overview

Join our team as a barista/cashier at our Eli Lilly Coffee Zon & Fuzion Cafes in downtown Indianapolis. We're looking for friendly, motivated, and detail-oriented individuals to serve our guests and team members with HEART Culture. As a barista, you'll prepare and serve hot and cold beverages, educate guests on our drink menus, and take orders. As a cashier, you'll process transactions, balance the cash drawer, and provide excellent customer service.

What You Will Do

Prepare and serve hot and cold beverages, educate guests on our drink menus, take orders, process transactions, balance the cash drawer, and provide excellent customer service.

Why It Might Be a Fit

If you're looking for a fun, fast-paced environment, this is the opportunity for you! We offer weekly pay, paid training, employee discounts, employee referral programs, paid vacations, medical, dental, and vision insurance options, 401K plans, and growth opportunities.

Requirements

  • Arrives in proper uniform and adheres to all grooming standards.
  • Sets up station according to cafe guidelines.
  • Prepares all beverages as directed in a sanitary and timely manner.
  • Follows portion control and presentation specifications as set by the café.
  • Restocks all items as needed throughout shift.
  • Cleans and maintains station in practicing good safety, sanitation, and organizational skills.
  • Has understanding and knowledge to properly use and maintain all equipment in station.
  • Acts as the front line customer service representative, smiling, greeting customers, ringing their order in a fast, hospitable manner and creating a lasting impression.
  • Demonstrates hospitality, respect, and kindness toward customers and fellow team members.
  • Merchandise products, check for quality, ensures presentation and restocks.
  • Provides service that is fast, timely, and accurate by communicating, organizing tasks, and teamwork (assisting other barista’s with customers).
  • Suggestive sells and keeps customers informed and aware of products, promotions, and other services.
  • Follows all cash handling procedures as outlined.
  • Assists in financial accountability by correctly recording orders, receiving/giving change, and counting the drawer.
  • Thanks the customers and invite them to return.
  • Acts as a role model with customers and staff, and helps provide on-the-job training for new barista/cashier.
  • Works with others in a team to support operations, standards, and concept essence.
  • Has the ability to deal with changes.
  • Demonstrates excellent communication and “listening” skills.
  • Demonstrates a passion for hospitality and coffee.
  • Willingness to assist in other tasks when asked.

Benefits

  • Weekly pay
  • Paid training
  • Employee discounts
  • Employee referral programs
  • Paid vacations
  • Medical, dental, and vision insurance options
  • 401K plans
  • Growth opportunities
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