Bartender - Earth at Hidden Pond

Requirements

• Greet, direct, seat, and take food and beverage orders.
• Adhere to all beverage pour and recipe standards.
• Communicate inventory needs to appropriate manager.
• Be knowledgeable of all food, wine, beer, alcohol, and specialty cocktails offered.
• Conscious wine knowledge with ability to make pairing suggestions.
• Use the suggestive selling methods.
• Understand and communicate daily specials and specialty menus to guests.
• Practice safe serving practices as they relate to alcohol service, such as recognizing intoxication and refusing service to a guest.
• Be perceptive, proactive, and engaging.
• Anticipate your guest’s needs.
• Personalize the guest experience when possible; remember your guest and their requests
• Clean and maintain all working areas and equipment.
• Properly open and close beer taps.
• Polish glassware, record any breakage.
• Maintain bathroom spaces during shift.
• Remove trash.
• Restock service stations and service bar areas.
• Make coffee, tea, and espressos.
• Prepare and present final bill to guest for payment.
• Reconciliate cash, accurately charge credit cards, and make appropriate cash deposits at end of shift.
• Participate in daily staff meetings and department training meetings.
• Assist team members as needed to promote a positive teamwork environment.
• Practice conscious knowledge of food allergies and safety.
• Understand and practice all safety and security procedures, including Evacuation Procedures, Accident Reporting, Right to Know Law, Bloodborne Pathogen Procedures, Anti-Harassment, and Anti-Violence Policies.
• Escalate associate concerns to Restaurant Manager.

Benefits

• Employer-subsidized medical, dental, and vision insurance
• Company-funded $25K in complimentary life insurance and $1K/mo. in disability
• Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
• Additional Health & Wellness benefits, including prescription and gym membership discounts
• Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
• Flexible and understanding work-life equality
• Family Matters Program of 3+ months paid parental leave for new parents
• 401k employer match, up to 4% of salary
• Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
• Discounted employee and immediate family hotel rates as low as $59 per night at the EOS Hospitality portfolio locations
• Food and Beverage discount of 50% off at EOS Hospitality portfolio locations
• Gold Card annual complimentary restaurant allowance for managers
• Discounted lodging rates from New England Inn & Resort Association partners
• Pathways for growth and professional development including training and tuition reimbursement
• Relocation assistance to temporary employer housing
• Incentive opportunities for both hourly and managerial roles
• Supportive, open workplace culture
• Company-funded Employee Assistance Program for life and mental health resources