Role OverviewThe Behavioral Health Liaison serves as a vital link between patients seeking/being referred by the Primary Care Physician (PCP) to Behavioral Health Services/Team within GLFHC. The BHL will facilitate support to warm handoffs, during open access and to improvement of access to services for those patients with mental health needs.
What You Will Do
Process internal referrals from primary care clinicians to onsite mental health services, review health insurance status, complete health insurance preauthorization, determine appropriate services/service provider, and schedule visits. Supports patient in preparing for and making behavioral appointments.
Why It Might Be a Fit
The BHL must be knowledgeable about available resources and demonstrate cultural competence in working with diverse populations. The ability to work collaboratively with other healthcare professionals, including therapists, medical providers, and social workers, is essential for providing comprehensive care.
Requirements
- Certificate in Human Services or related field
- Strong interpersonal and communication skills
- Knowledge of behavioral health services and resources
- Cultural competence and the ability to work effectively with diverse populations
- Three (3) + years' experience of direct patient care experience
- Bilingual/bicultural - Spanish and English
- Functional capability to work with Word documents and Excel spreadsheets
- Ability to multi-task
- Reliable and dependable
- Strong problem-solving and critical thinking skills
- Strong teamwork and collaboration
Benefits
- Comprehensive benefit package
- Growth opportunities
- Tuition reimbursement
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