Role OverviewAs a Bell Attendant, you will provide a positive first and last impression to guests as they arrive and leave the hotel. You will be professional and friendly when servicing guests, assist with luggage and packages, and arrange transportation when necessary. You will also be responsible for keeping the bell closet clean and neat, polishing and cleaning bell carts, and keeping the lobby area and public areas clean and tidy.
What You Will Do
Your main day-to-day responsibilities will include greeting guests, taking luggage to guestrooms, checking and securing guests' luggage, hailing taxicabs, answering inquiries, and carrying luggage to the curb to meet transportation. You will also be responsible for delivering messages, packages, flowers, wine, and housekeeping items to guest rooms upon request.
Why It Might Be a Fit
We are looking for someone with a high school diploma, 1 year of experience in customer service or a similar role, and basic writing skills and professional communication skills. You should be able to work evenings, weekends, and holidays when needed, and have a flexible schedule.
Requirements
- High School Diploma
- 1 year of experience in customer service or similar role
- Basic writing skills
- Professional communication skills
Benefits
- Complimentary hotel lobby functions
- Morning coffee service
- Nightly concierge events
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