Role OverviewThis role leads other associates by coaching, giving direction, and may include training. The Bell Captain is in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently.
What You Will Do
The Bell Captain will lead other associates, provide efficient service, and create meaningful experiences for guests. They will ensure guests are comfortable with accommodations and familiar with room offerings and features.
Why It Might Be a Fit
The ideal candidate has refined verbal communication skills, physical stamina, and the ability to tolerate moderate amounts of walking. Previous experience in a hotel bell or guest services role, particularly with leadership experience, is preferred.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal communication skills
- Must have physical stamina to lift moderate amounts of weight
- Ability to tolerate moderate amounts of walking
- Previous experience in a hotel bell or guest services role (leadership preferred)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Flexibility in scheduling needs with the ability to work weekdays, weekends, and holidays as needed
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