Bell Captain - Steady Extra (Caesars Palace LV)

Caesars Entertainment
Las Vegas, NV
Category Hospitality
Job Description
The Bell Captain manages the bell staff by setting duties, supervising daily performance levels, and maintaining the highest level of integrity to our guests and staff.

Requirements

  • Consistently use the 10-5 rule
  • Responsible for efficiently and accurately completing the arrival and departure of each guest
  • Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift
  • Supervises handling of all tour group luggage
  • Trains new employees in all aspects of Bell Services
  • Directs and manages traffic to maximize space on the front drive
  • Assists guests in a polite, courteous manner when answering inquiries and ensures proper handling of Front Service phone calls when needed
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