Role OverviewAs a Guest Relations Supervisor at Westgate Lakes Resort & Spa, you will assist with hiring, training, and managing Guest Services personnel, resolve guest opportunities, and maintain operational budget. You will work in a fast-paced environment, interacting with guests and team members, and be responsible for scheduling, inventory, and reporting. You must embody Westgate's core values of integrity, passion, and a strong work ethic.
What You Will Do
Schedule Guest Services personnel, resolve guest opportunities, maintain operational budget, complete scheduling, and assist with inventory and reporting.
Why It Might Be a Fit
To excel in this role, you must have strong written and verbal communication skills, be able to interact with all levels of team members and guests, and be able to work in a fast-paced environment. You must also be able to stand for extended periods, lift 60lbs, and work in outdoor weather conditions.
Requirements
- One year related experience and/or training
- Must be able to stand for an extended period of time
- Must be able to lift 60lbs
- Must be able to work in outdoor weather conditions
- Strong written and verbal communications skills
- Must be able to work weekends and holidays as needed
- Must be at least 18 years of age and have a valid FL State Driver's License
Benefits
- Comprehensive Health Benefits
- Paid Time Off
- Paid Holidays
- 401(k) with Generous Company Match
- Daily Pay
- Family-Focused Benefits
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance
- Loyalty Program
- Low-Cost Gym Membership
- David A. Siegel Legacy Scholarship
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