Benefit Programs Specialist I/II

LDSS
Bristol, VA
Job Description
The Benefit Programs Specialist I role is an entry-level position within a department focused on determining eligibility for social services government assistance programs. The specialist will conduct interviews, analyze data, and determine the amount of assistance available based on various criteria. The role provides training in agency practices and legal requirements, culminating in the ability to work independently. This position is for those with basic training in government assistance programs.

Requirements

  • Conduct interviews to determine eligibility for assistance.
  • Analyze data and process applications.
  • Determine assistance plans and allowances.
  • Evaluate client employability and income potential.
  • Maintain professional ethics and strong working relationships.
  • Operate a personal computer and office software.
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