Benefit Programs Specialist II

LDSS
Any Location, VA
Category Social Services
Job Description
The Benefit Programs Specialist II represents the full-performance level in the Benefit Programs Specialist occupational group. Employees’ responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services’ benefit programs.

Requirements

  • Interviews persons for assistance, obtains necessary information, and re-determines their continuing eligibility
  • Explains benefit programs and determines reasons and need for assistance
  • Processes applications for financial assistance and diversion; determines eligibility for assistance and benefit levels using automated systems and manual methods
  • Interprets policies and procedures applicable to the various programs
  • Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines
  • Evaluates employability status of clients and explores potential sources of income
  • Refers clients to service worker as the result of overall assessment of situation
  • Prepares reports and maintains client records
  • Identifies possible fraud and makes appropriate referrals
  • Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy
  • Explains programs and rights/responsibilities of applicants and recipients
  • Explores other possible sources of income
  • Computes assistance plans
  • Determines the amount of allowances for special circumstance items such as household equipment
  • Identifies clearly discernible social problems and makes referrals to Social Workers
  • Provides applicants or recipients with information about other agencies where they may go for services as needed

Benefits

  • Paid time off
  • Retirement plan
  • Generous parental leave
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