Role OverviewThe Benefits Application Assistance Program - Case Manager will manage a caseload of older adult clients, provide application assistance, and conduct community outreach to identify eligible clients and build program awareness. This role includes both field and office work, with regular travel throughout Baltimore City and partnership sites.
What You Will Do
Manage a caseload of older adult clients, provide application assistance, conduct community outreach, develop relationships with community groups, participate in events, assist clients with navigating benefits, advocate on behalf of clients, and accurately maintain documentation.
Why It Might Be a Fit
The ideal candidate will be self-motivated, solution-oriented, and have prior experience working with seniors or in a human services setting. This role requires strong interpersonal and communication skills, dependability, flexibility, and a passion for supporting seniors and promoting dignity and independence.
Requirements
- High school diploma or GED
- At least 1 year of case management or related human services experience
- Experience working with older adults
- Passion for supporting seniors and promoting dignity and independence
- Strong interpersonal and communication skills
- Dependable, flexible, and self-motivated
- Valid driver's license and access to reliable transportation
- Able to pass a drug test and criminal background check
- Experience with database software or client management systems
- Proficiency in Microsoft Office (Word, Excel)
Benefits
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