Benefits Call Center Operations Manager

FuntoNetwork Consulting
San Francisco, CA
Job Description
Role Overview

The role is tied to a public-sector opportunity with a defined submission deadline. The Benefits Call Center Operations Manager will be responsible for identifying service locations and coverage needed for SFHSS benefits call-center services, matching SFHSS benefits call-center services service activities to the required operating hours, and preparing working instructions for recurring SFHSS benefits call-center services activities.

What You Will Do

The core responsibilities include identifying service locations and coverage needed for SFHSS benefits call-center services, matching SFHSS benefits call-center services service activities to the required operating hours, assigning available personnel to SFHSS benefits call-center services service activities, and reviewing completed SFHSS benefits call-center services activities against the service requirements.

Why It Might Be a Fit

The ideal candidate will have experience directly relevant to Benefits Call Center Operations Manager - San Francisco Health Service System, and will be able to bring a current resume, examples of relevant individual project work, role-required credentials, availability, and proposed hourly rate.

Requirements

  • Current resume or professional profile showing experience directly relevant to Benefits Call Center Operations Manager - San Francisco Health Service System
  • Examples of comparable work, outcomes, deliverables, and the tools or methods you personally used
  • Copies or verifiable details for any license, certification, education, clearance, or training expressly required by the role or solicitation
  • Accurate disclosure of conflicts, employment or subcontracting restrictions, and authorization to submit your qualifications for this opportunity

Benefits

  • Estimated 30-70 USD / Hour based on role, experience, and final project requirements
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