Benefits Consultant

Relph, an Alera Group company, is looking for a Benefits Consultant. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!  

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.  

• Manage a book of business for local, regional, or state-wide clients, collaborating with Benefit Consultants and Advisors on client plan design, strategy, and funding
• Cultivate and maintain relationships with key client contacts, ensuring high client satisfaction and exceptional service delivery
• Conduct at least 4 meetings per year with clients, covering post-enrollment, strategy, renewals, and utilization reviews
• Educate clients on compliance areas (ERISA, COBRA, ACA, FMLA, etc.) and advise on product offerings, market medical lines, and assist with annual renewal strategies
• Identify and resolve complex issues related to data, client objections, industry trends, and carrier concerns, working with internal and external stakeholders
• Assist in the retention and growth of clients by selling additional products and services and maintaining strong relationships with carriers and vendors
• Maintain records, adhere to operational policies, and comply with confidentiality and regulatory requirements, including HIPAA, while supporting special projects and professional development goals.

• Maintain a professional demeanor during critical and challenging discussions, with strong persuasion and negotiation skills
• Excellent organizational and planning abilities, effectively managing multiple workstreams and timelines
• Strong understanding of health insurance regulations and benefits plan terminology, with a commitment to continuous learning
• Ability to work independently, ensuring initiatives and issues are completed successfully
• Exceptional customer service skills, with the ability to work well with diverse people and build positive relationships
• Strong written and verbal communication, attention to detail, and ability to interact effectively across all company levels
• Minimum 3-5 years of experience in the employee benefits industry, with a High School Diploma (Associate/Bachelor’s preferred), NYS Life, Accident & Health license, and valid driver’s license.

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. 

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process

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