Benefits Manager

Public Storage
Glendale, CA
Category Human Resources
Job Description
Public Storage is seeking a Benefits Manager to manage the day-to-day administration and operational execution of the organization's benefits programs. The role focuses on managing benefits processes, ensuring accuracy, compliance, and a high-quality employee experience. The Benefits Manager serves as a senior technical resource and may directly manage one Benefits Administrator.

Requirements

  • Own and manage end-to-end benefits administration processes, including eligibility, enrollments, life events, terminations, and vendor file feeds with a focus on accuracy, quality control and operational redundancy.
  • Develop, document, and continuously improve standard operating procedures to ensure consistency, accuracy, and scalability.
  • Monitor and ensure timely and accurate execution of benefits processes across health, welfare, and retirement programs.
  • Provide direct supervision, coaching, and performance management for up to one Benefits Administrator.
  • Review work output for accuracy and compliance; provide guidance on complex cases and escalations as part of a formal quality assurance framework.
  • Manage the operational execution of annual open enrollment, including system configuration, testing, employee data integrity, and post-enrollment audits, ensuring back-up coverage, process validation and error prevention.
  • Ensure benefits processes comply with applicable regulations (e.g., ACA, ERISA, COBRA, HIPAA, FMLA).
  • Serve as the primary owner of benefits configuration and data integrity within the HRIS and benefits administration platforms.
  • Act as an escalation point for complex employee benefit inquiries and case resolution.
  • Provide guidance to HR partners and managers on benefits processes and policies.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
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