Benefits Specialist

Spade Recruiting
Oakland, CA
Remote
Job Description
Role Overview

We are expanding our remote team and looking for motivated, service-focused individuals who enjoy helping people and communicating with clients. In this role, you will work with individuals and families who have requested information about available benefit programs, helping them understand their options and guiding them through the next steps.

What You Will Do

Connect with prospective and existing clients by phone and video, schedule and conduct virtual appointments, review benefit requests, present available benefit and coverage options, and maintain accurate and organized client records.

Why It Might Be a Fit

We're looking for individuals who are dependable, personable, and comfortable working with people in a remote environment. Strong communication and interpersonal skills, good organization and time-management abilities, and a professional attitude and willingness to learn are required.

Requirements

  • Strong communication and interpersonal skills
  • Good organization and time-management abilities
  • Comfortable using computers, email, and video conferencing
  • Self-motivated and able to manage responsibilities independently
  • Professional attitude and willingness to learn
  • Customer service, retail, or sales experience is an asset but not required
  • High school diploma or equivalent
  • Ability to meet applicable background screening requirements

Benefits

  • Fully remote work-from-home environment
  • Flexible scheduling
  • Weekly compensation
  • Performance-based bonuses
  • Residual income opportunities
  • Comprehensive training provided
  • One-on-one mentorship and ongoing coaching
  • Opportunities for long-term career advancement
  • Leadership and professional development
  • Health benefit options
  • Recognition and performance incentive programs
  • Travel incentives for qualifying team members
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