Beverage Cart Attendant

Requirements

• Maintain exceptional F&B service standards as outlined in Invited’s training programs.
• Greet members by name and introduce yourself to guests, always ensuring a polite and friendly demeanor.
• Provide timely and attentive coverage of assigned course areas, anticipating visits to each group every 4-5 holes.
• Assist members and guests with requests, such as directions to the restroom or clubhouse, and offer to dispose of trash to maintain a clean environment.
• Stock the beverage cart with food, beverages, ice, and transaction supplies before service begins.
• Operate the golf cart safely, following all guidelines, policies, and procedures to avoid accidents.
• Collect payments (cash, member charge, etc.) and accurately reconcile daily transactions, depositing cash in the designated area.
• Document product spills and waste using daily par versus usage sheets.
• Maintain thorough knowledge of available products and upsell where applicable.
• Use tee sheets and line-ups to identify members and guests, creating personalized experiences with their favorites.
• Communicate with the F&B Director regarding special product requests or issues with food quality, supplies, or presentation.
• Clean and sanitize the cart at the end of each shift, ensuring compliance with health code standards.
• Request and restock supplies in a timely manner to maintain proper par levels for consistent service.
• Assist fellow employees to deliver the 3-steps of service and participate as a supportive team member.
• Notify management of any member/guest complaints immediately and practice effective service recovery.
• Know and follow the rules of golf etiquette when approaching golf groups at all times.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs
• Time off as required by applicable law is also provided for part time team members