Role OverviewThe Beverage Shift Manager is responsible for managing the beverage shift, ensuring exceptional guest service, and maintaining a positive and out-going attitude. They must be able to multitask, work independently, and maintain confidentiality in a challenging environment.
What You Will Do
The responsibilities of the Beverage Shift Manager include greeting and interacting with guests, making decisions to run the shift efficiently, assigning work stations, resolving problems, and ensuring compliance with regulations.
Why It Might Be a Fit
The ideal candidate will have exceptional guest service and communication skills, 1-3 years of supervisory experience, and 7-10 years of experience in the food and beverage industry. They must be able to work in a challenging environment, maintain confidentiality, and have strong problem-solving and organizational skills.
Requirements
- Exceptional guest service and communication skills
- Must be at least 21 years of age
- One to three years supervisory experience
- Seven to ten years' experience in the food and beverage industry
- Prior experience working in a lounge, bar, tavern, or sit-down restaurant
- Prior experience in a casino environment
- Must be customer service oriented and have excellent verbal and written communication skills
- Ability to work in a challenging environment dealing with sensitive issues
- Ability to maintain confidentiality with strong attention to detail and excellent problem-solving, organizational, and time management skills
- Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts
- Must be able to occasionally lift and move heavy items (such as 180-pound kegs)
- Prior cash handling experience
Benefits
]]>