Bilingual Account Coordinator, Collections (Spanish)

Mission Lane
Phoenix, TX
Category Finance
Job Description
Mission Lane is seeking a Bilingual Account Coordinator (Spanish) for a remote role within their Collections team. The role involves engaging with past-due customers over the phone, navigating their accounts, and providing them with payment solutions. The ideal candidate will have strong communication, negotiation, and problem-solving skills, with empathy and perseverance.

Requirements

  • 1+ year of experience in a customer-focused role
  • Fluency in both English and Spanish, both verbal and written
  • Clear and effective communication skills
  • Quick-thinking problem-solving skills
  • Tech-savvy

Benefits

  • Health, dental, and vision coverage
  • Parental Leave
  • Comprehensive Benefits
  • Company Paid Holidays
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