Bilingual Account Coordinator, Collections (Spanish)

Mission Lane
Virginia, TX
Category Finance
Remote
Job Description
Mission Lane is seeking bilingual Account Coordinators for Spanish-speaking customers in a remote, virtual call center environment. The role involves engaging with past-due customers, resolving issues, and guiding them towards financial recovery. The ideal candidate will have strong communication, negotiation, and empathy skills, and a tech-savvy approach to problem-solving.

Requirements

  • 1+ year of customer-focused experience in a solutions-oriented role.
  • Fluency in English and Spanish, both verbal and written.
  • Clear communication skills, both verbal and written.
  • Quick-thinking problem-solving skills to recommend effective solutions.
  • Tech-savviness and ability to learn new software.

Benefits

  • Wellness Stipend
  • Internet Stipend
  • IT Equipment
  • Paid Time Off
  • Company Paid Holidays
  • Comprehensive Benefits
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