Bilingual Administrative Support

Insight Carolinas
Charlotte, NC
Category Administration
Job Description
Role Overview

Insight Carolinas seeks a warm, organized, and dependable Bilingual Administrative Support team member to assist Spanish-speaking clients throughout the assessment process. This role combines client communication, scheduling support, administrative tasks, and translation services.

What You Will Do

Serve as the primary contact for Spanish-speaking clients and families, make outreach and follow-up phone calls, assist with paperwork and appointment preparation, translate communications, provide translation support during appointments, and assist with scheduling and appointment coordination.

Why It Might Be a Fit

Ideal for someone seeking meaningful part-time work, including stay-at-home parents returning to the workforce. The ideal candidate is friendly and approachable, highly organized and detail-oriented, dependable and professional, and able to work independently and as part of a team.

Requirements

  • Fluent in both English and Spanish
  • Strong verbal and written communication skills
  • Previous experience in administrative support, healthcare, education, customer service, or mental health settings
  • Proficient with Microsoft Office Suite
  • Comfortable using scheduling software, email, and virtual meeting platforms

Benefits

  • BCBS health insurance (50% company-paid for employees working 30+ hours/week)
  • 401(k) with company match
  • Up to 5 days PTO for part-time employees
  • Quarterly staff appreciation events
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